What personal information do we collect?
We collect personal information when you send us emails, submit electronic queries to us, subscribe to our database or speak to one of our representatives. This personal information may include your name, contact numbers, email and mailing address, and details of the types of properties you may express interest in purchasing, or obtaining further information about. without your personal information we may be unable to provide our services to you.
What other information do Cartagen Properties Pty Ltd collect?
When browsing or searching our site, our server automatically collects navigational data to help us improve our website content and navigation. One way which navigational data is collected is by placing ‘cookies’ in your browser file on your hard drive. A ‘cookie’ is a small amount of information that is transferred to your browser by our web server. The web server that gives you the cookie, is the only web server that can read the cookie again. The cookie therefore serves as a memory for you and can remember such details as your favourite search criteria so you do not have to enter the same information every time you cmd to our website. Cookies do not capture or track any personal information and cannot identify you as an individual. If you wish, you may elect not to accept cookies on your browser. This should not adversely affect your experience when visiting our website.
How will information collected on this site be used?
We use your personal information for the purpose for which it has been provided by you. This may include using your personal information for the following purposes:
- to provide you with the services that you have requested from us;
- to provide you with information about the kids of properties you have expressed an interest in;
- to reply to your queries about us and the services that we provide;
- to generate statistics about the types of properties that people are searching for;
- to develop electronic and hard copy database, marketing lists, mail-outs, provided you have consented to receiving marketing and promotional material via email from us;
- to provide member information (including marketing material) in relation to the Jackson’s View Estate Country Club;
- to provide access (including passwords, codes and bookings) to the Jackson’s View Estate Recreational Centre;
- to improve our website (we continually strive to improve our website based on the information and feedback we receive from you); and
- to improve customer service (new information helps us to more effectively respond to your service requests and support your needs).
Information about the kinds of properties you are interested in and inquire about may also be combined with other users’ information to generate statistics about the types of properties that people are searching for, in addition to future electronic and hard copy database mail outs.
We may use your navigational information by combining it with the navigational information that we have collected about other users. We cannot identify you from that information, instead it gives us aggregated results about the usage of the site. We use the information collected to make this site more user-friendly and to improve the services that we provide to you.
Will personal information about me be given to anyone else?
How do we keep you information accurate and safe?
We understand that security of personal information is important to you. We aim to take all reasonable steps to ensure that the personal information we hold about thou is not the subject of loss, misuse or unauthorised access or alternation and is accurate and up to date. We also endeavour to take reasonable steps to destroy or permanently de-identify personal information if we no longer require this information. In some circumstances, however, your information can never be completely destroyed due to legal or accounting requirements. Our website does not provide facilities for the secure transmission of information across the internet. You should be aware that there is an inherent risk transmitting information across the internet.
Can I access personal information held about me?
You should keep us informed about all changes to your personal information so that your personal information is accurate, complete and up to date. In the event that your personal information is not accurate, complete and up to date, we will take reasonable steps to update your personal information as soon as practicable. If you wish to know what personal information we hold about you or to correct any personal information we hold about you, please contact us by email or call the sales and information office on 1300 645 433.
Promotional material via email.
You may choose to opt out of our marketing communication activities. If you do not wish to receive marketing and promotional materials via email from us please email us, and let us know, being sure to provide us with your name and address. We will then remove your name from direct marketing lists. There will be no consequences if you choose to opt out of our marketing communications activities.